For Clients

For Clients

VHA Home HealthCare (VHA) is dedicated to providing high quality care and to partnering with clients and families. VHA’s client and family-centred care is driven by foundational values and beliefs that guide the work of our dedicated teams of caring, committed health care specialists who truly want to help our clients and love what they do.

VHA provides our clients and families with the feeling of comfort in moments that may otherwise feel new and unfamiliar. With just a knock on your door and a welcoming smile as we walk in, VHA can can help you create more independence at home and in your daily life. Many of our staff and service providers build strong bonds with the clients and families they care for. These meaningful connections are at the heart of client and family-centred care at VHA. We welcome the opportunity to provide these services to you. We look forward to helping support your health and wellness.

One of VHA's core beliefs is that care must be continuously focused on quality improvement and client safety. Our organization operates within a sound, integrated, board-endorsed, quality, risk & client safety framework. Rigorous monitoring of key quality and clinical performance indicators happens across all levels of the organization, including VHA’s dedicated Quality & Risk Management Committee of the Board. This ensures that VHA is always working to improve our care for you and that you stay safe while receiving care.

VHA is always looking for ways to make sure we are delivering the highest quality care to our clients and families. We have a number of initiatives to support these efforts and welcome your involvement. Our client and family-centred care focuses on you and your unique experiences as an individual. Our care provides get to know and understand your life story, experience of health, the role of your family and more.

Our Services

Children with Complex Medical Needs

An online hub created by VHA specialists to share information and resources for children with complex medical needs and their families.

Chronic Disease Self-Management

An online hub created by VHA specialists to share information and resources for clients regarding self-management of chronic diseases.

Connected Families: Parenting Support

VHA helps families where mental health, illness, isolation and low income place parents and their children at risk.

Dementia Care

An online hub created by VHA specialists to share information and resources for clients receiving dementia care services.


Dietitians at VHA can help with a variety of dietary issues and concerns.

Helping Hands:
Home Support for Families

VHA provides support for families of young children recovering following a hospital discharge, medical emergency or crisis.


VHA nurses deliver one-on-one care in the community - including at schools and clinics - as well as in the home.

Occupational Therapy

VHA's occupational therapists help clients preserve or regain their independence.

Palliative Care

An online hub created by VHA specialists to share information and resources for clients receiving palliative care services.

Personal Care

VHA's personal support workers and home support workers help clients live more independently.


VHA provides a range of physiotherapy services by skilled clinicians.

Purchased Services

Clients may purchase additional hours and receive private paid care from our specialists.

Respite and Renew:
Caregiver Support

VHA provides support for caregivers of people living with dementia or chronic illness.

Restored Home: Extreme Cleaning

VHA's unique extreme cleaning program helps those who need to regain control of their living spaces.

Safer Spaces: Hoarding Support

VHA helps those who need help regaining control of clutter and hygiene in their homes, who may be at risk of eviction.

Social Work Services

VHA provides social work services to help people preserve or regain their independence.

Speech Language Pathology

VHA provides speech language therapy for both adults and children.

Virtual Care

An online hub created by VHA specialists to help clients learn more about receiving virtual care services.

VHA Voice Client Newsletter

VHA Voice is a monthly newsletter that that is digitally sent to clients and their caregivers. In these newsletters, we share lots of important and helpful updates for clients and families. As well as stories featuring VHA clients sharing the impact of their care among other useful blog resources.

Read and subscribe to VHA's Voice newsletter