About Us

About Us

VHA Home HealthCare (VHA) is a not-for-profit charitable organization that offers 24/7 health care and support services to people of all ages and cultural backgrounds. Founded in 1925 as the Visiting Homemakers Association, VHA’s goal is to provide clients with spectacular service when, where and how they want it to support their independence.

VHA is dedicated to partnering with clients and their families to deliver care and support to make life easier and health challenges more manageable. From pre-birth to end of life and every stage in between, together we will create a customized plan to achieve your care goals.

Our caring team of professionals includes nurses, occupational therapists, physiotherapists, personal support workers, home support workers, cleaners, social workers, dietitians and speech language pathologists. We deliver the highest quality client support at home, in the community and in long-term care facilities.

VHA is an active member in Ontario Health Teams in the regions where we provide service and also actively participates in other integrated care initiatives with partner organizations.

Partner Organizations

Logo of Accreditation Canada's Exemplary Standing Seal

VHA Home HealthCare is accredited by Accreditation Canada with Exemplary Standing.

Accreditation Canada is an independent, not-for-profit organization that accredits health care and social services organizations in Canada and around the world. Its comprehensive accreditation programs foster ongoing quality improvement through evidence-based standards and a rigorous external peer review.

Accredited by the International Society for Quality in Health Care (ISQua), Accreditation Canada has been helping organizations improve health care quality and patient safety for more than 60 years. VHA's Exemplary Standing is the highest ranking conferred by Accreditation Canada.


VHA Home HealthCare is a Registered Nurses' Association of Ontario Best Practice Spotlight Organization (BPSO).

Best Practice Spotlight Organizations (BPSOs) are health care and academic organizations selected by the Registered Nurses’ Association of Ontario (RNAO) through a request for proposals process to implement and evaluate the RNAO’s best practice guidelines. It is a dynamic partnership that focuses on making a positive impact on patient care though evidence-based practice. This designation recognizes VHA’s success in implementing and evaluating Best Practice Guidelines (BPGs) developed by the RNAO over a three year period. VHA has been a BPSO organization since 2015.

United Way Greater Toronto logo

VHA Home HealthCare is a partner agency of the United Way Greater Toronto.

The United Way Greater Toronto is the largest non-governmental supporter of social services in the region, dedicated to creating the opportunities people need to improve their lives and build a better future.

Vision, Mission & Core Beliefs

Vision: High quality care delivered with great heart – for every person, every time, everywhere.

Mission: Creating possibilities for more independence, championing the needs of our clients and families and delivering high quality, integrated care.

Core Beliefs:

Our care must be:

  • Client-driven because what matters most to clients and families is what counts
  • Spectacular and continuously focused on quality improvement and safety
  • Integrated and collaborative to unearth innovative answers to complex challenges
  • Inclusive and committed to serving the most vulnerable in our communities
  • Inspired and creative, delivered by a skilled team that has tremendous heart

As a charitable not-for-profit organization led by a Board of Directors, VHA is committed to:

  • Valuing and supporting our staff and care providers
  • Fiscal responsibility
  • Driving positive change in community support and home health care
  • Ethical practices in all our operations

Diversity, Equity and Inclusion at VHA

Recognizing and valuing the diversity of our team members, our clients and families and our community members, and ensuring equitable and inclusive practices in all aspects of our work is a core priority at VHA. Our Diversity, Equity and Inclusion (DEI) work at VHA focuses on four key areas:

  1. data, to gather a better understanding of the diversity at VHA and develop strategies to address gaps and remove barriers;
  2. education and training, to enhance our anti-racism and allyship offerings and to create opportunities for open discussion and continuous learning;
  3. policy and communication, to critically examine our language and develop guidelines to promote and ensure inclusion;
  4. and advocacy, to identify areas where VHA can influence systemic racism in our community.

VHA values the wealth of diversity and inclusion across all areas of our organization as well as within the communities where we provide care. VHA is committed to eliminating all forms of discrimination at all levels of the organization. As an organization we “Call It Out” to ensure active steps are being taken to champion anti-discriminatory and culturally safe practices within home care and the health care sector. As such, we invest in education, align practices, advocate for changes and challenge situations to support our clients and caregivers, volunteers, staff and service providers with the humility that there is always more for us to learn.

You can learn more about our DEI work in our current Diversity, Equity and Inclusion Report.

Your generous donation helps people in need of more independence at home and in your community.

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