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How do we support Children with Complex Medical Needs (CCMN)?

The job of being a parent is no small task… even more so for parents who are caring for children with medically complex needs. You have to learn very quickly how to navigate the healthcare system, take your child for routine or unexpected medical visits, and become experts in your child’s particular health needs. We know how challenging that can be.

 

VHA is committed to working with you and your family to help:

 

  • gain comfort with your child’s medical devices like tracheostomy tubes, mechanical ventilators, and g-tubes (among others)
  • develop an increased understanding of what resources are available to support your medically complex child
  • use our clinical expertise to support you and co-develop a care plan with your child’s unique needs at the heart of it

 

Our tailored approach helps our clients and families make informed choices to support the long-term development of medically complex children, improving quality of life, and helping children remain at home for as long as a family chooses, without unplanned hospital visits.

Frequently Asked Questions

How does VHA define children with complex medical needs?

Children under the age of 18 who are technology dependent and/or users of high intensity care.

How can I access home care services for my child with complex medical needs?

Contact your Local Health Integrated Network to request home nursing, rehab or personal support services:

 

Central LHIN www.centrallhin.on.ca

Central East LHIN www.centraleastlhin.on.ca

Central West LHIN www.centralwestlhin.on.ca

Erie St. Clair LHIN www.eriestclairlhin.on.ca

Mississauga Halton LHIN www.mississaugahaltonlhin.on.ca

Toronto Central LHIN www.torontocentrallhin.on.ca

How does VHA demonstrate its commitment to this population?

The VHA Children with Complex Medical Needs Steering Committee guides work surrounding the care of children with medical complexities. This specialty population is a high priority for the organization. Our aim is to advance integrated and innovative models of care to improve the service delivery for medically complex children and parents, families, and caregivers, while continuing to support frontline workers.

 

Vision

Clients and their caregivers will receive holistic, proactive, timely and continuous care and support when they are in our care through the following:

  • Support families and lessen caregiver burdens
  • Respect choices families make
  • Support the need for additional knowledge and system navigation
  • Enhance quality of life, dignity, comfort and security
  • Manage pain and symptoms

Purpose

The purpose of the VHA Children with Complex Medical Needs Steering Committee is to improve client and family experiences in the community. The Committee serves in an advisory capacity, making recommendations on matters that impact the care and experience of clients and caregivers in this special population at VHA.

 

The committee brings together individuals with experience providing and receiving care at VHA:

  • To help VHA co-create and co-design a client-centered medically-complex paediatric program
  • To be a collaborative, positive force for the enhancement of high-quality paediatric care

How do I pay a compliment or make a complaint regarding the service I have received from VHA?

Call or email VHA Home HealthCare at Tel: 416-489-2500 Toll-Free: 1-888-314-6622 or info@vha.ca and direct your feedback to your care provider’s Coordinator.

I am interested in sharing my experiences with VHA and participating in the development and creation of projects and initiatives that relate to children with complex medical needs. How can I contribute?

Register as a Client & Family Partner! Your expert opinion is needed for VHA to deliver the highest quality of care to all our clients and by registering you will be able to provide feedback and share your personal experiences directly to VHA project leaders. Remember to state your interest in CCMN related projects.

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