Bonds that Matter: VHA Service Providers receive record number of nominations from Clients for 2023 Client Choice Awards
VHA is made up of caring and committed people who truly want to help and love what they do.
In every role, VHA team members lead with purpose, build bonds that matter, and are passionate about providing high quality care, with great heart, to the communities we serve.
VHA’s annual Client Choice Awards give clients and families an opportunity to nominate and recognize care providers who have really made a difference in their lives. Nominations were collected in April and May of 2023.
“We’re excited to share that we received nearly 700 nominations this year, setting a new record for highest amount of nominations received in a given Client Choice Award term. Thank you to the many clients and families who took time to share their care stories with us,” says Kelley Myers, Vice President, Human Resources & Organizational Development.
Client Choice Award winners receive a financial award and an engraved plaque. A special tribute video is also created to highlight their unique contributions and impact. Our selection committee had the daunting task of selecting 10 winners. This year, we have added a new category, Honorable Mention, to celebrate individuals who have received multiple nominations, including some who are nominated year after year.
We can’t wait to announce our winners and celebrate with our nominees this September at VHA’s Staff and Service Provider Recognition Party, a special night of fun, festivities and most importantly, recognition of the incredible contributions of our team members including those have recently retired and those who are marking new milestones of 10, 15, 20, 25 and 30 years of service at VHA.
“By celebrating these success stories and outstanding achievements of our care providers, it inspires and promotes a culture of client and family centered care which is what really matters to us,” says Dan Uzelac, Director, People and Culture.
On that celebratory note, we wanted to share with you just a few moving nominations that clients sent in this year. Please note that personal details have been removed to maintain privacy and edited for length and clarity.
“[My PSW] has been helping me while I’ve been battling Stage 4 cancer. She has been caring for me with such compassion, patience, and professionalism! I’m blessed to have her helping me through this to regain my strength and independence.”
“I cannot nominate just one nurse who takes care of my daughter because the entire team who deliver care to her are deserving of this award as they are all exceptional. They provide high quality care in an integrated and collaborative way. As my daughter’s needs have increased, they provide a safe and seamless continuity of care.”
“Our scheduling coordinator’s efficiency, helpfulness, and attentive listening skills make her an exceptional candidate for this recognition. What sets her apart is her genuine willingness to go above and beyond. She accommodates last-minute changes, resolves conflicts, and finds innovative solutions with empathy and patience.”
“The care provider I’d like to nominate is the best Occupational Therapist I have ever met. After I was diagnosed with a chronic illness, I was devastated, the whole world closed to me. Thanks to her, I regained my freedom and independence.”
Although every client’s story is unique, in reading our 2023 Client Choice nominations – one thing is very clear – the Personal Support Workers, Nurses, Rehabilitation Therapists, Cleaners, and Scheduling Coordinators who provide care to their clients do so no matter what with compassion, dedication and of course, heart.
Please see a complete list of 2023 Client Choice Award nominees below and check out stories about our previous winners on our YouTube channel.
2023 Client Choice Award Nominees
|Name of Nominee||Job Title|
|Al Vincent Chio||PSW|
|Ana Marie Baltazar||PSW|
|Ann Yvonne Gill||PSW|
|Annette Hall||Extreme Cleaner|
|Belinda Chico Mendoza||PSW|
|Cherry Ann Cervales||PSW|
|Emelita Maria Soriano||PSW|
|Emelyn Del Rosario||PSW|
|Genesis Gallardo||Operations Support Staff|
|Giovanna Di Matteo||PSW|
|Glenda Dela Cruz||PSW|
|Julie Ann Sambajon||Nurse|
|Jullie Ann Sayco||PSW|
|Kristine Aleah Alvarado||PSW|
|Lailanie De Ocampo||PSW|
|Lili Ann Morales||PSW|
|Lilly Li Feng Hua||PSW|
|Lorelie Baysa Laurente||Nurse|
|Lucy Bourgeois||Office Assistant|
|Ma Elena Alipat||PSW|
|Mae Anne Magdirila||PSW|
|Maria Lercy Del Sole||PSW|
|Marie St. Amour||PSW|
|Mary Benliro||Scheduling Coordinator|
|Mary Jane Ramil||PSW|
|Mike Adam Kowalska||OTA/PTA|
|Ndodyei (mercy) Makombese||PSW|
|Perlyn De Luna||PSW|
|Qi Fen (Annie) Liang||PSW|
|Rita Persaud Lariviere||PSW|
|Rong Yin (Vicky) Yang||PSW|
|Rosewell Anne Delos Reyes||PSW|
|Ruby Jane Abuan||PSW|
|Sharon Semple||Nursing Coordinator|
|Tamlyn Nicole Alba||PSW|
|Tatiana De Vilhena||PSW|
|Tricia Campbell Bascoe||PSW|
|Trixia Principe||Scheduling Coordinator|
|Wai-Kwan Ng (Polly)||PSW|