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Your expert opinion is needed - Share your Voice!

VHA Home HealthCare (VHA) wants to deliver the highest quality care to clients and their families and is always looking to improve. What better way to do this than by listening to those we serve? Join the conversation and share your ideas on:

  • Improving the client experience
  • Making our services better
  • Meeting the needs of all our clients
  • Much more!

By volunteering as a Client and Family Voice Partner you will represent the many clients and caregivers who receive care from VHA. Depending on your interests and time, your role may include:

  • Quick feedback about a VHA process, experience with a service, or your view on a specific idea.
  • Providing your personal experiences to help create or build programs, services, or system from scratch, or improve one that already exists.
  • Sharing your story. The stories you share can help VHA gain greater understanding of specific challenges so we can spot issues and find solutions.
  • The Foot Care Nurse provided excellent service and was very professional.

    Client’s Daughter
  • My Foot Care Nurse delivered excellent work! Her detailed explanation in how to use my foot care medication helps me a lot.

  • The PSW sent to my mom is very caring and attentive. She is very engaging and one of the few PSWs my mother has connected with.

    Client’s Daughter
  • My mother’s PSW has done and continues to do an exceptional job at assisting and taking care of my mother. I really appreciate her feedback and suggestions in regards to client’s safety.

    Client’s Son
  • My nurse is fabulous. She is the best. I didn’t trust nurses before…she really helps me a lot.

  • VHA PSWs have been amazing and I am very happy with the service.

    Client’s Daughter
  • The PSW sent to me was very professional and exceeded my expectations on so many levels. She went above and beyond her job description to help me.

  • The Foot Care nurse did an amazing job at taking care of my mother. She was always very punctual, professional, gentle, caring, sensitive to my mother’s needs

    Client’s Daughter

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