Multi-Year Accessibility Plan
VHA Home HealthCare (VHA) strives to make continuous improvements to our accessibility to make sure our clients and their families can access the information they need, when and how they need it. Every five years, this accessibility plan is reassessed and reviewed to ensure accessibility across all our services.
This plan was last reviewed in 2021.
Accessibility Plan
Action: Create policies with Statement of Organization Commitment in written from
Legislated Date (Not for Profit): 2012
Status: Policies complete; review and updates ongoing
Action: Approval and sign off
Legislated Date (Not for Profit): 2012
Status: Complete
Action: Make available to the public
Legislated Date (Not for Profit): 2012
Status: Complete
Action: Available in alternative formats - upon request
Legislated Date (Not for Profit): 2014
Status: Complete; ongoing
Action: Update/revise policies and procedure to reflect IASR
Legislated Date (Not for Profit): 2014
Status: Complete; ongoing
Action: Develop Accessibility Plan
Legislated Date (Not for Profit): 2014
Status: Complete; review and updates ongoing
Action: Post Accessibility Plan to web
Legislated Date (Not for Profit): 2014
Status: Complete
Action: Prepare Status Report
Legislated Date (Not for Profit): 2014
Status: Ongoing
Action: Review Accessibility Plan progress and update (Update regularly and at least every 5 years
Legislated Date (Not for Profit): 2014
Status: Ongoing
Action: All employees & volunteers, policy developers, those providing goods or services on behalf of organization regarding IRS and Human Rights Code
Legislated Date (Not for Profit): 2015
Status: Complete; ongoing
Action: Decide on training delivery
Legislated Date (Not for Profit): 2015
Status: Complete
Action: Create training schedule for current staff and new staff
Legislated Date (Not for Profit): 2015
Status: Complete and ongoing
Action: Establish system for record keeping
Legislated Date (Not for Profit): 2015
Status: Complete and ongoing
Action: Continue to train new staff as part of orientation
Legislated Date (Not for Profit): 2015
Status: Ongoing
Action: Emergency Procedure Plans or Public Safety Information - inventory and make accessible
Legislated Date (Not for Profit): 2012
Status: Complete; ongoing
Action: Feedback system accessible upon request
Legislated Date (Not for Profit): 2015
Status: Complete
Action: Accessible formats and communication supports available upon request (timely manner, no cost charged to other persons)
Legislated Date (Not for Profit): 2016
Status: Ongoing
Action: Create inventory of current documents
Legislated Date (Not for Profit): 2015
Status: Ongoing
Action: Create document renewal plan
Legislated Date (Not for Profit): 2015
Status: Ongoing
Action: Create Strategic Communication Plan process to identify who creates source documents, who ensures PDFs are accessible, who checks for accessibility before posting to website, corporate wide fonts, and analysis of website content and new content
Legislated Date (Not for Profit): -
Status: Complete
Action: All internet websites and web content WCAG 2.0 Level AA
Legislated Date (Not for Profit): 2021
Status: Complete; ongoing
Action: Review all content on website back to 2012 to ensure historic content is accessible Level AA
Legislated Date (Not for Profit): 2021
Status: Complete
Action: Design digital services with accessibility features, striving for all users to have equal access to information and functionality
Legislated Date (Not for Profit): 2021
Status: Complete; ongoing
Action: Develop Workplace Emergency Response for staff
Legislated Date (Not for Profit): 2012
Status: Complete; ongoing
Action: Recruitment - notify employees and public regarding availability of accommodation
Legislated Date (Not for Profit): 2016
Status: Compelte
Action: Accommodation – notify of availability of accommodation upon request for assessments or selection process
Legislated Date (Not for Profit): 2016
Status: Complete
Action: Inform employees of policies regarding job accommodations
Legislated Date (Not for Profit): 2016
Status: Ongoing
Action: Providing accessible formats and communication supports available to perform job
Legislated Date (Not for Profit): 2016
Status: Ongoing
Action: Documented Individual Accommodation Plan (IAP)
Legislated Date (Not for Profit): 2016
Status: Ongoing
Action: Return to Work Process
Legislated Date (Not for Profit): 2016
Status: Complete
Action: Performance Management takes into account accessibility needs
Legislated Date (Not for Profit): 2016
Status: Complete
Action: Career Development and Advancement Process takes into account accessibility needs
Legislated Date (Not for Profit): 2016
Status: Complete
Action: Redeployment process takes into account accessibility needs
Legislated Date (Not for Profit): 2016
Status: Complete
Action: Continue to proactively remove barriers across employment life cycle allowing employees to reach their full potential
Legislated Date (Not for Profit): 2016-2018
Status: Ongoing
Action: Incorporate the Design of Public Spaces on newly developed or redeveloped recreational trails and beach access routes, outdoor public use eating areas, outdoor play spaces, exterior paths of travel, accessible parking and service related elements
Legislated Date (Not for Profit): 2017
Status: N/A
Action: If developing recreational trails consult with public, persons with disabilities and municipal AAC if there is one
Legislated Date (Not for Profit): 2017
Status: N/A
Action: Provide maintenance and restoration of publics spaces
Legislated Date (Not for Profit): 2017
Status: N/A
Action: Develop procedures for preventative and emergency maintenance of accessible elements in public spaces
Legislated Date (Not for Profit): 2017
Status: N/A
Action: Develop procedures for dealing with temporary disruptions when accessible elements under public spaces not working
Legislated Date (Not for Profit): 2017
Status: N/A
Action: Report on Public Spaces every three years
Legislated Date (Not for Profit): 2020
Status: N/A