Strategic Plan
Strategic Plan
Our strategic pillars for 2015 – 2020 are:
  • Becoming More Attuned to client, caregiver and partner voices to help us deliver on our mission of creating possibilities for more independence, empowering people to make informed care decisions for themselves and their families.
  • Building on exciting relationships to be More Connected – not only to ensure our relevance in a rapidly evolving health care system, but also to impel VHA to break new ground in research and development of integrated solutions that reflect the needs of the community.
  • Realizing More Inspired Solutions by tapping into the energy and expertise of our staff, service providers and tech-savvy partners to drive best practices, improve the client experience, and deliver equitable, sustainable solutions for Ontarians·

Strategic Plan 2015 – 2020: Bringing Our Future into Focus

  • My nurse is fabulous. She is the best. I didn’t trust nurses before…she really helps me a lot.

    Client
  • The PSW sent to me was very professional and exceeded my expectations on so many levels. She went above and beyond her job description to help me.

    Client