Impact Report 2021
Messages from Our Leaders
Dr. Kathryn Nichol, President & CEO, Karen N. Singh, Board Chair, and Amr Elimam, Co-Chair of VHA's Client and Carer Advisory Council share their thoughts.
Vision, Mission & Core Beliefs
In every role at every level, we lead with purpose, build bonds that matter and we’re passionate about providing spectacular care.
Caring For Our Community
From Personal Support Worker Rina Min’s first visit to her client Gwen Noble’s home, the pair felt like they were family.
113,199Clients admitted to care where and when they need it
Partnering to Provide Better Care
Partnering with hospitals and community organizations to provide better care is a long-standing priority at VHA, but 2021 saw these collaborations expand and strengthen in new and exciting ways.
17Ontario Health Teams in which VHA is an active partner across the regions where we provide service
Supporting Our Team
2021 was a groundbreaking year for Diversity, Equity and Inclusion (DEI) initiatives at VHA. This work revolves around the drive to ensure all team members feel empowered, valued and are treated with respect.
98%of VHA staff and service providers would recommend VHA to friends & family who require care.
Home: A Safe Place to Receive Care
Families with young children, particularly those whose children have complex medical needs, have faced significant uncertainty throughout the pandemic.
1,514COVID-19 positive clients cared for by VHA staff and service providers
By the Numbers
3,533,776units of service delivered
85%of VHA staff would recommend working at VHA to a friend
2,663staff & service providers