Client and Family-Centred Care (CFCC) is a philosophy that helps VHA Home HealthCare (VHA) deliver home care to families that embraces what is most important to them. At VHA, this philosophy is well established through internal education developed with the support of best practice guidelines and delivered to point-of-care staff. Despite these efforts, there is limited evidence to show that clients were engaged in content development or if this education aligns with what is important to clients and families in this unique care setting. The purpose of this study is to engage parents of children with complex medical needs receiving services from VHA, as co-researchers to develop a deep understanding of their perceptions and experiences of CFCC through the approach of Photovoice. The emergent themes generated from photograph and interview data, will be used to examine if underlying constructs of CFCC education is in alignment with parent’s perspectives and practice improvements can be made within the organization.
Sonia Nizzer MSW., RSW
VHA Home HealthCare firstname.lastname@example.org 416-280-8409