VHA develops Quality Improvement Plan (QIP) annually to meet the quality improvement goals. The QIP identifies the key quality improvement areas with targets and outlines the actions to improve quality of care it provides to its clients. The progress of each improvement area is monitored quarterly and is updated to the Senior Management Group and Board. You can find more about QIP 2018 by downloading the file below.
For information on the publicly reported results, please visit the HQO website.