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Quality at VHA

One of VHA’s core beliefs is that care must be spectacular and continuously focused on quality improvement and client safety.

VHA is committed to quality and driving care excellence.  Our organization operates within a sound, integrated, board-endorsed, quality, risk & client safety framework. Rigorous monitoring of key quality and clinical performance indicators happens across all levels of the organization, including VHA’s dedicated Quality & Risk Management Committee of the Board.


Accredited since 2000 by Accreditation Canada, VHA adheres to the highest quality and safety home care standards. In our most recent evaluation survey in 2016, VHA was accredited with Exemplary Standing, the highest standing possible.

Our Team

Kathryn Nichol, RN, PhD
Vice President Quality, Best Practice, Research and Education & CNE

Kathy Sidhu
Manager Quality Improvement, Client Safety and Client Experience

Mehwish Dhamani
Quality Improvement and Client Safety Specialist

Amina Robi
Quality Improvement and Evaluation Associate

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