Complex care and simple comforts; it’s what people in the community rely on us for and what VHA Home HealthCare has prided itself in offering for nearly 85 years. In July 2009, VHA Rehab Solutions joined the VHA family, expanding VHA’s services and network to over 1,500 health care professionals. With clients in eight Local Health Integration Networks (LHINs), VHA Home HealthCare’s client-centered, community-based approach provides a wide range of services including: nursing, rehabilitation, personal support and home support. Our caring team of professionals helps Ontario seniors, families, adults and children living with disabilities or suffering from a chronic or terminal illness, live life more independently, in comfort and with dignity.
Our unique work culture values diversity, flexibility and autonomy, encouraging employees to achieve their goals through ongoing training, support and teamwork. If you’re looking for a challenging and rewarding career in health care, you belong at VHA. We are currently seeking a,
Client Service Supervisor - Personal Support Services
Permanent Full Time
Reporting to the Manager, Client Services you will supervise field staff, Personal Support Workers and Home Support Workers, within the GTA area. You will conduct in home visits with our clients and will establish care plans as appropriate. As a member of the Client Services team, you will monitor service delivery to ensure compliance with VHA’s standards of excellence.
You have exceptional clinical assessment skills and are an excellent communicator with the ability to interact in a professional manner with clients, funders, staff teams and community partners. You are culturally competent, interacting effectively with diverse clients and staff. You are able to write clear and concise field and supervisory reports. You possess knowledge and understanding of the home care system and have solid working knowledge of medical terminology. You are keen to utilize new technology and have strong computer skills including familiarity with client database applications such as Goldcare.
You can work independently and as a member of a collaborative team. Ideally, you possess prior supervisory experience within a unionized setting and know what it takes to build a highly engaged staff team. You possess strong assessments skills and effectively interact with others in communicating your findings. As a supervisor, you have working knowledge of relevant employment statutes including the OHSA, ESA and OHRC. You possess post secondary education/training, preferably in Social Sciences or Health Sciences combined with a minimum of three (3) years relevant experience. A valid Driver’s License and access to a vehicle are required. You demonstrate efforts to continually develop and upgrade skills to achieve organizational and client goals. Knowledge of a second language is a definite asset.
Please submit a letter of application and resume quoting file # SSUP-15-10 to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Deadline to apply: July 20, 2010
VHA Home HealthCare is an Equal Opportunity Employer www.vha.ca
Accredited by Accreditation Canada